Flers Agglo

About Pablo JIMENEZ

After a rich career ranging from analyst programmer to systems and network administrator through database administrator … Pablo Jimenez, CIO to the city of Flers, and its “agglo” has been managing a team of 8 people for 18 months. For him, the immediate challenge is to define and maintain a course for his service that has been without direction for more than a year. When he talks about his role, Pablo Jimenez evokes a three-hat job where it is a question of management, project management and technical expertise: “it is at the same time being a manager, knowing how to lead your boat, but also bringing its added value in terms of technical expertise on certain subjects because the agents are also in this waiting. And then you have to know how to manage projects, that goes without saying.”

But his job is also the art of surrounded by the best qualified providers for a given mission and for Pablo Jimenez it is first of all a matter of feeling. According to him, all this is based on trust in the expertise of his collaborator and adherence to common values.

The solution for him: Open Source

On this subject Pablo Jimenez shares for the free the same convictions as téïcée. Although he has worked in these different professions in the state civil service, it is particularly his time in the Ministry of Defense that he convinced him of the strength of open-source, particularly with regard to cyber security.
« open-source yes i have always had a sensitivity in my past… in the ministry of defense, for example, the free was more favored than in other ministries… because computer security is paramount»

A fruitful collaboration

The solicitation of téïcée This led to first meetings with the team members and they left a very good impression on Pablo Jimenez.
« This collaboration with téïcée was born naturally, from a contact that was rather positive… These are things that we simply feel. ” he also appreciated the expertise and breadth of skills to which he gives a lot of credit. “ At téïcéeHowever, there is significant expertise in many areas with skills and people who can get us out of a number of bad situations »

The importance of significant geographical proximity

But beyond the purely technical aspects, Pablo Jimenez also places the human at the heart of a successful collaboration. With téïcéeHowever, he finds this dimension in the geographical proximity and the possibility of meeting the team members concretely and easily.
« Very honestly yes, proximity is a real topic because in case of problems of all kinds… It is always easier to turn to people who are both close in terms of distance but who will have at heart to take the subjects, to be able to wear them and answer them. »

The human at the heart of the subjects

Humans are also at the heart of the problems posed to them by their profession. Because to be truly successful, the changes he must regularly make as CIO always require user buy-in.

Changing is not a matter of course and requires a lot of upstream work to convince, accompany and train in new habits, in the adoption of new good practices. In this regard, Pablo Jimenez emphasizes the importance of the human factor in his profession and his community where change requires adherence, adaptation and therefore time and flexibility. " This is the difficulty of change management in fact… for a tool to be considered well taken in hand by a user, there must have been this initial approach… Having already submitted the idea of being able to evolve the tool, it must progress until the end user is able to say ok we will be able to change tools and we will evolve towards that. » .

Reconciling open-source and proprietary tools

Thus Pablo Jimenez also expects from a service provider, the ability to ensure the operation of an open-source tool in a proprietary environment for example. In other words, to manage contrary approaches or logics so that change is made as simply and easily as possible. Led to work regularly with public authorities, accustomed to their specific problems, téïcée has acquired the flexibility, experience and know-how to ensure
the transition to an open-source solution and to guarantee its optimal operation in a proprietary environment.