About Fondation Partage & Vie
Fondation Partage et Vie, a foundation recognized as being of public utility, offers services to the elderly, disabled or sick, organized around four main professions: nursing homes and independent residences, facilities for adults with disabilities, home-based services and health facilities. Our interlocutor, Sylvain Deniau, head of the foundation's information system, adds that it “ to date, it has 124 establishments and services in 12 regions, i.e. around 6,500 employees. »
“téïcée accompanies us 100%”
téïcée collaborates with the foundation in the realization of an application for the Information System Directorate. Sylvain Deniau explains that “ It is a repository for gathering all the technical information specific to the foundation's institutions ». He adds here “ it is a project from scratch on va dire, which starts from scratch and on which we have established specifications…téïcée supports us 100% on the project in terms of development, support, software modeling, ergonomics as well... téïcée done everything from start to finish. »
A long-standing collaboration, started on ambitious projects
Sylvain Deniau would like to point out that the collaboration between téïcée and Fondation Partage & Vie It is not new and has already focused first on the Pilot Directory project, including an audit of the OpenSource infrastructure, and then on the Sick Call project, ambitious and complex projects that have made it possible to establish a relationship of trust. “ Although the work around the ‘Call sick’ project has progressed well on the entire software part and téïcée proposed a viable platform ’, physical and interoperability issues — which did not concern téïcée, comme tient à le préciser Sylvain Deniau — ont finalement débouché sur l’abandon de ce projet. Quoi qu’il en soit, ce dernier a initié, entre téïcée and the foundation, a relationship of trust. “ When I came here two years ago, téïcée accompanied a collaborator in the development of the reference framework I spoke about earlier. téïcée at the time was there only as accompaniment and support »
When that person left the foundation, he made the choice not to replace him and to take téïcée as the main provider in the development of this application.
“téïcée is a driving force in the way things are seen!”
By opting for téïcéeSylvain Deniau is convinced of this choice and has no doubt that he benefits from the advantages of an entire development team compared to an in-house developer who is isolated and does not have the same resources: “ Our core business is care and so here at the IT department, we are not necessarily meant to do development.
The difficulty for us is to have a single developer. It is indeed complicated because he cannot confront his ideas and then when he is blocked, he is alone. »
A provider like téïcée brings not only all the skills but also all the resources that allow beyond, to go beyond the purely technical framework " it's a wealth! Because téïcée has a lot of applications for many different environments, it has an added value on having a very wide spectrum and dealing with many different subjects which makes that téïcée is driving force in the proposal of ergonomics, in the way of seeing things. »
“I really appreciate the quality of the work and the accuracy of the load”
The quality of the working relationship with téïcée is a strong point on which Sylvain Deniau particularly insists.
The technical team is, in his opinion, made up of professional people, involved and anxious to do well “ I really appreciate the quality of the work and the accuracy of the load. That is, at no time téïcée won't allow, for example, five days for a task that isn't worth it…
it really strengthens the relationship of trust »
But using an external service provider can also have some drawbacks, as Sylvain Deniau explains here “ The difficulty lies in the availability of the resource… the workload is significant on the téïcée side as well as ours and it does not move as fast as we want ».
“We are thinking about a way of collaboration between governance and a la carte delivery”
But téïcée est à l’écoute et la discussion est à ce sujet pleinement ouverte.
Moreover, the foundation and téïcée think together to find a solution capable of optimizing this collaboration. This difficulty could well lead, in the long term, to a new organization and strengthen ties of trust “ consideration is given to an intermediate mode of operation between the total control and the pay-per-view service which would make it possible to mask these problems of availability ” concludes Sylvain Deniau.
Sylvain Deniau
Head of Information Systems at Fondation Partage et Vie